Terms & Conditions

1. Introduction

For any question, query, or clarification regarding these terms and conditions of this contract, or for comments and complaints regarding our website, please contact us at 55 Vitsi str. Thessaloniki, 54627.

Before making use of this website and the services we provide through it, users/visitors are requested to carefully read and comply with the following terms and conditions (hereinafter “Terms”) governing the website, which bind all visitors and its users. The user/visitor of the website automatically accepts these Terms if he chooses to register as a member. The use of the services we offer presupposes the unreserved acceptance of these Terms by the users/visitors. In the event that any user/visitor disagrees with these Terms, they are asked not to use this website

vitastrips.gr has the right at any time and without warning to revise, modify or cancel these Terms unilaterally, according to its free judgment, of course simultaneously updating this text for any change or addition. It also reserves the right to establish more specific terms of use, which are considered as a set with these general Terms of Use, but in the event of a conflict between them, the specific terms of use prevail. Any invalidity of any of these Terms does not invalidate the rest. The non-exercise by vitastrips.gr of its rights deriving from these Terms does not imply a waiver of these rights, nor does it result in an implicit cancellation of the Terms. vitastrips.gr is not responsible for a breach of these Terms due to force majeure, such as earthquakes, fires, floods, extreme weather, strikes, etc.

Each user/visitor uses this website at their own risk, and its content can in no way be considered to provide advice or direct or indirect advice to users/visitors to take any action.

2. In general

The use of this website must be strictly for legal purposes and in a way that does not interfere with its use by third parties, and the visitor/user is obliged to use it in accordance with the law, good manners and these Terms and not to perform acts or omissions that may cause damage or malfunction to it (website), or to affect or endanger the provision of services by vitastrips.gr through it.

This website and the services offered through it are intended for adults only. It is forbidden for minors to use or visit it. vitastrips.gr bears absolutely no responsibility for any visit to this website and its use by minors, since it cannot check the identity of incoming users/visitors.

vitastrips.gr tries to maintain and ensure the availability of the website and its content. Regardless of these efforts, the availability of this website depends on various factors such as the technical equipment of the users, the number of users trying to connect to this website or the internet at the same time, etc. vitastrips.gr is also entitled to apply maintenance/service to the website, even if this results in the interruption of its operation.

vitastrips.gr is still entitled at any time and without warning to change the nature and content of this website, as well as suspend or interrupt its operation temporarily or permanently. The operation of this website may also be interrupted or suspended or prevented for reasons beyond the control or will of vitastrips.gr.

vitastrips.gr makes every effort to ensure the accuracy, completeness, validity and clarity of the information and the general content of this website. However, vitastrips.gr does not guarantee, nor is it responsible towards users/visitors, for the security and the content of this website. The users/visitors of this website accept the inability of vitastrips.gr to control all of its content and the services offered through it. Furthermore, vitastrips.gr does not guarantee that the use by users/visitors of the website, information, elements or materials included in its content, do not infringe the rights of third parties.

3. Limitation of Liability

Users/visitors who do not trust vitastrips.gr are asked not to visit or use this website or the services offered through it. Also, users/visitors are requested to use anti-virus software for protection against Trojan horses, time bombs, or other harmful programs and elements.

vitastrips.gr is under no circumstances liable for any legal claims (civil and/or criminal), nor for any damage (positive, special, or consequential which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits , data, lost profits, monetary satisfaction, etc.), which arises for users/visitors of this website, or for third parties, for a reason related to the operation or non-operation and/or use of the website and/or failure provision of services and/or information available through it and/or from any unauthorized interference by third parties in products and/or services and/or information available through it. Furthermore, vitastrips.gr bears absolutely no responsibility for damage, or infection by electronic viruses and/or other malicious programs, on the computer or other electronic means used by a user/visitor to access this website, nor is it responsible for damage related to unsuccessful execution, error, omission, interruption, defect, operation or transmission delay or system line drop, etc.

This website, in order to facilitate and serve its users/visitors, may provide, among other things, a connection through “links” hyperlinks or advertising banners, with other websites and websites of third parties, for their content, their personal data protection policy, their safety policy, the completeness and quality of the services provided, or their terms of use, vitastrips.gr cannot guarantee, nor is it responsible. Connecting to these websites is the sole responsibility of each user/visitor. The aforementioned third parties, providers of the said websites and web pages, have full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and web pages, excluding any responsibility of vitastrips.gr, as indicative of responsibility for intellectual property rights or any right of a third party. Consequently, users/visitors are required to are directly responsible to the above third party providers, for anything arising from the visit or use of their websites and web pages. Despite the fact that the users/visitors of this website accept that vitastrips.gr is neither obliged nor able to check the security and content of both websites and third-party services to which it provides access, however it is entitled at any time to remove, modify or interrupt any third-party service or link to third-party websites and webpages, if in its judgment the laws or these Terms are threatened or violated.

4. Behavior and obligations of users/visitors

Users/visitors are obliged to comply with all relevant Greek, European and International laws and regulations, including but not limited to the legislation regarding the protection of intellectual property, the protection of personal data, the protection of competition, etc. Also the users/visitors must use this website and the services offered through it in a manner consistent with good manners and these Terms.

Users/visitors agree that they will not use this website to send by e-mail or otherwise transmit, or publish, content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, blasphemous, libelous, infringing the privacy of third parties, showing empathy or expressing racial, ethnic or other discrimination, which may cause harm to minors in any way, which is not entitled to be transmitted according to law or contractual or managerial relations (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements), or that infringes intellectual or industrial property rights, or other proprietary rights of third parties, that contains software viruses or any other codes, files or programs designed to disrupt, damage, or destroy computer operating equipment, software, or hardware.

Each user/visitor of this website is also obliged not to carry out actions or omissions that can damage or disrupt its operation and third party access to it, or that can endanger the provision of the services offered by vitastrips.gr through it. The use of the website in an illegal manner or in a manner that is contrary to these Terms, generates an obligation to compensate vitastrips.gr, for any positive or cumulative damage suffered by the above behavior. Also, each user/visitor is obliged not to provide false information about himself, not to impersonate any other person, not to send spam or group mail, nor multiple copies of messages, as well as not to collect information about other users/visitors to the website without their consent, including financial data and email addresses.

To the extent that it is possible to use this website on the wider internet, this should be done under the conditions of the “Code of Conduct for Internet Users (Netiquette)”, and the use of practices that oppose this code is expressly prohibited.

The non-compliance of any user/visitor of this website with the applicable law and/or these Terms gives vitastrips.gr the right to take the necessary measures and to take any necessary action to deal with the behavior in question. Thus, in such cases, vitastrips.gr is entitled, for example, to prohibit access to services it provides through this website or to delete, edit or move messages, respecting the principle of proportionality.

Any costs or compensation that vitastrips.gr may be asked to pay, due to a violation by a user/visitor of his obligations arising from these Terms, shall be borne by the said user/visitor, who is obliged to pay them to vitastrips.gr immediately and without requiring the latter to appeal to the courts.

5. Intellectual Property Rights

This website and its content, including images, graphics, photographs, designs, texts, information material, services and products provided, trademarks, brands, distinctive features, any form of data, software, unless otherwise stated for specific third party rights , are intellectual and industrial property of vitastrips.gr and are protected in accordance with the relevant provisions of Greek and European law and international conventions. Also, anything that is transferred, retransmitted or sent through this website is the property of vitastrips.gr, as long as this is possible and legal.

Intellectual property is acquired without the need for any further wording and without the need for a contract or a non-infringement clause.

Any copying, modification analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, rental, storage, printing, creation of derivative work or misleading the public about the real provider of the website and its content is expressly prohibited.

The names, images, logos, trademarks and distinguishing features that represent vitastrips.gr and that appear on this website are the property of vitastrips.gr or third parties and are protected by Greek, European and international intellectual and industrial property laws. Their use is expressly prohibited without the prior written permission of vitastrips.gr or their legal owner. Products, brands, trademarks and distinguishing features of third parties, which appear on this website, are their intellectual and industrial property, and they are solely responsible for them.

In any case, the appearance and presentation of the above on this website should in no way be taken as a transfer or grant or implied permission or right to use them.

The information that may be submitted by users/visitors of this website to vitastrips.gr through it, is considered non-confidential information and does not constitute the property of the said user/visitor. Also, vitastrips.gr may collect limited and necessary information for its general commercial activities.

6. Dispute Resolution

vitastrips.gr offers special importance to serving the needs of consumers and solving any problems they have from their transactions with us. However, in the event that we are unable to fully resolve any issues you may have and you consider that to any extent, any of your rights have been infringed by the transactions between us, you may seek to resolve any disputes by resorting to the Electronic Dispute Resolution Platform (EDP) as provided in article 14 of Regulation 524/2013. You can submit any dispute you may have for resolution to the AED. A national contact point for the ODR in Greece has been designated the European Consumer Center of Greece, information about which (and dispute resolution) can be found at ec.europa.eu/odr. You can also contact the Consumer Ombudsman (www.synigoroskatanaloti.gr). The above does not limit in any way the rights that both you and we have to resort to the competent courts.

7. Personal data (GDPR)

At vitastrips.gr we think seriously on the protection of the privacy of the users/visitors of this website. For this reason, we strictly follow this Personal Data Protection Policy, which ensures a high level of the services offered, strictly observing the current legislative framework. The processing of your Personal Data by vitastrips.gr is carried out in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 (EU) GDPR, as supplemented by the relevant national and European legislation for the protection of personal data. The personal data concerning you, are collected and kept for the strictly necessary time and for specified, explicit and legal purposes. They are subject to legal and legitimate processing in a transparent manner in accordance with the applicable legal framework and in a manner that guarantees their appropriate security. This data is each time appropriate, relevant, convenient and no more than is required in view of the above purposes, and is accurate and, if necessary, submitted for updating.

The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection personal data and private life in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA)”.

This policy defines the terms and conditions, which are observed by vitastrips.gr, for the protection of the personal data of the users/visitors of this website and the IOS and Android applications (apps), only if the above data is provided from the interested parties voluntarily, for the following purposes:

• to provide services chosen by users/visitors through this website (e.g. purchase of products, information on new products, participation in competitions, etc.).

• to better serve users/visitors.

• for the collection of information from users/visitors (feedback) regarding the products and services offered by vitastrips.gr and their improvement based on the information collected.

• to inform users/visitors about the new products of vitastrips.gr after their consent.

• to inform users/visitors about vitastrips.gr offers, as well as for any contests, after their consent.

• for the advertising and promotion of vitastrips.gr products from a distance, after consent of the users/visitors.

• for market research and communication with users/visitors, after their consent.

• to improve the visibility of vitastrips.gr

• vitastrips.gr reserves the right to modify and update this Policy, whenever it deems it necessary, while the changes become effective from the public right after the appearance of them on the website www.vitastrips.gr

8. Security

vitastrips.gr has taken the appropriate technical and organizational measures to ensure compliance with the legislation on the protection of personal data, as well as to achieve the appropriate level of security of the personal data of its customers and third parties, whose data it processes, as and the users of its website. It has taken all the necessary security measures in order not to allow access to the personal data to anyone other than the appropriately authorized persons for this purpose and only for the processing purposes provided for above.


The vitastrips.gr system first decrypts the information it receives using the same key (which is predetermined when you start connecting to the service) and then processes it. The vitastrips.gr systems send you information following the same encryption process.

Wherever on the site you enter personal data (password, addresses, telephone numbers, emails, etc.) there is 256-bit SSL encryption.

Encryption is essentially a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

9. Definitions

For the purposes of this Personal Data Security Policy, the definitions of the General Data Protection Regulation (GDPR) apply.

personal data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier such as name, identity number, location data, online identifier or one or more factors that characterize the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person;

processing” means any operation or series of operations carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction;

controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and manner of processing personal data; when the purposes and manner of such processing are determined by European Union law or the law of a Member State, the controller or the specific criteria for his appointment may be provided by European Union law or the law of a Member State.

10. Cookies

Like most websites, it also uses cookies, so that vitastrips.gr has access to certain information every time a user/visitor browses its online store.

Cookies are alphanumeric files that are transferred to the hard disk of the computer of users/visitors of a website and are used to keep statistics that are necessary to offer services such as those mentioned above, as well as to determine popular websites or for marketing purposes and the user/visitor’s access to the desired website.

Cookies do not risk the creation of possible dangers for the computer of the user/visitor of the website. If someone does not wish to collect information through cookies, they can set their internet browser to delete the cookies already on their hard drive and choose either to automatically reject all new cookies, or to be asked for each time a cookie is about to be installed on the computer’s hard drive, if it wants to reject or accept it. Nevertheless, users/visitors should be aware that choosing to reject cookies will make it more difficult or impossible to use parts and services of the website.

1) Necessary Cookies

They allow the execution of basic functions of the site. Without these absolutely necessary Cookies, the smooth operation of the website is immediately affected, but the user’s personal navigation experience is also degraded since basic functions are underpowered.

2) Performance cookies

Performance cookies collect information about how visitors use the website. They allow us to see which pages are visited most often or show us if they are experiencing any problems while navigating. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and used only to improve the way vitastrips.gr operates.

3) Functionality cookies

These cookies “remember” the user’s preferences while browsing our site, so that we can recommend the appropriate products based on his needs. With these cookies, he enjoys a personalized version of vitastrips.gr, making it much easier to find what he is looking for.

4) Advertising cookies

These cookies are used to provide advertisements more relevant to the user and his interests. They are also used to send targeted advertising or offers with the aim of limiting bulk, spam and irrelevant advertising messages. At the same time, they help us measure the effectiveness of advertising campaigns.

5) Cookies Analytics

They are a subset of Functionality Cookies and enable us to evaluate the effectiveness of various functions of our site, so that we can continuously improve the experience we offer.


Third-party vendors, including Google, may display Company advertisements on Internet sites.

Third party suppliers, including Google, may use cookies to update, optimize and display advertisements based on the user’s previous visit to the vitastrips.gr website.

vitastrips.gr may also use cookies from a previous visit to its website for remarketing.

Users can deny such use of cookies by Google here.

vitastrips.gr may use Google Analytics features for display advertising (eg, remarketing, Google Display Network impression reports and demographic and interest reports).

Using Ads Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads.

11. Google Analytics

vitastrips.gr uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to help this website analyze how you use it. The information generated by the cookie about how you use this website will be transmitted to Google, which will store it on servers in the USA. Google will use this information for the purpose of evaluating how you use this website, compiling reports on website activity for its administrators and providing other services regarding website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if these third parties process the information on Google’s behalf. Google will not associate your IP address with any other data in its possession. By using this website you consent to the processing of data about you by Google in the manner and for the purposes stated above.

12. Facebook

Third-party vendors, including Facebook, may display advertisements of our Company on the Facebook.com website as well as on its partner sites on the Internet.

Third-party vendors, including Facebook, may use cookies to update, optimize and serve ads based on the user’s previous visit to the vitastrips.gr website.

vitastrips.gr may also use cookies from a previous visit to its website for remarketing.

13. Exercising Your Rights

With regard to the protection of your personal data, you have the following rights

Right of access, i.e. right to be informed about your personal data held in our records and to obtain copies.

Right to rectification, i.e. the right to request the correction of inaccuracies and errors in your personal data held in our records.

Right to erasure, i.e. the right to request that your personal data held in our records be deleted or stopped being used, subject to the more specific restrictions provided for in the General Regulations.

Right to restrict the processing of your personal data again if the conditions provided for in the General Regulation are met.

Right to portability, i.e. the right to request from vitastrips.gr the direct transmission of your personal data to the organization you will indicate, as long as these are technically structured, in accordance with the relevant legislation.

Right to object – objection, to the processing of your personal data unless there are compelling and legal reasons for the processing which override your interests, rights and freedoms or for the establishment, exercise or support of legal claims of vitastrips.gr.

vitastrips.gr will respond in writing to you within 30 days of receiving the request and identifying the applicant.

14. Use of Personal Data by Third Parties

vitastrips.gr does not share your personal data with unrelated third parties without your consent. In the ordinary course of our business, we share certain personal data with companies we hire to perform services or functions on our behalf. In any case where we share your personal data with a third party, we do not authorize them to retain, disclose or use your data with other persons beyond the purpose of the services we have asked them to provide us.

We may be legally required to disclose your personal data pursuant to a court order, subpoena, search warrant, law or regulation.

15. Time of Compliance

At vitastrips.gr we do not keep your personal data for longer than necessary. In many cases, personal data must be retained for long periods of time in order to be available if and when questions or disputes arise. Personal data retention periods are determined based on the type of personal data collected and the purpose for which it is collected, taking into account the conditions applicable in each case and the need to destroy old data that is no longer used as soon as possible.

We will continue to treat your personal data in accordance with this privacy statement for as long as it is in our possession.

16. Applicable Law

The above Terms are subject to and interpreted in accordance with Greek law. If any provision is deemed invalid or voidable by the competent Greek court, it ceases to be valid, without this affecting the validity of the remaining Terms. Any dispute that arises from the use of this website or that concerns these Terms is subject to the jurisdiction of the competent courts of Athens.

17. Data Protection Officer (DPO)

Nikolaos Ziogas father name Efstathios and mother name Eleni, resident of Thessaloniki, number 2Pavlou Nirvana street, VAT number 164177553, e-mail: nikos_z_96@hotmail.com.

18. Information Protection

In case you consider that your personal data has been affected in any way, you can contact the National Authority for the Protection of Personal Data: Website: www.dpa.gr

Postal Address: 1-3 Kifisias Avenue, P.O. 115 23, Athens

Call center: +30 210 6475600

Fax: +30 210 6475628

E-mail: contact@dpa.gr